PRIVACY POLICY
(Applicable to the Emergency Ride-Hailing App)
📅 Last Updated: 15/01/2024
We are committed to protecting the privacy and personal data of users when using our emergency ride-hailing application. This policy explains how we collect, use, and protect your information.
1. INFORMATION COLLECTION
When using the application, we may collect the following information:
1.1 Personal Information
- Full name
- Phone number
- Email address
- Emergency pick-up address
1.2 Location Information
- We may collect real-time location data to accurately determine the pick-up location for emergency services.
1.3 Device Information
- Operating system: Android
- App version: 1.1.1
1.4 Payment Information (if applicable)
- Payment information will be processed through a secure third-party payment gateway. We do not store credit card or banking details.
2. USE OF INFORMATION
The collected information is used to:
- Provide fast and accurate emergency ride-hailing services
- Contact and assist in emergency situations
- Improve service quality
- Comply with legal regulations
3. INFORMATION SHARING
We only share user information with relevant parties in the following cases:
- With emergency service providers: To provide location and caller details for prompt assistance
- As required by law: When requested by competent authorities
We do not sell or rent user personal data to third parties.
4. INFORMATION SECURITY
We implement strict security measures to protect user data from leaks, unauthorized access, or loss. However, users are also responsible for securing their accounts and not sharing login credentials with others.
5. USER RIGHTS
Users have the right to:
- Review and update personal information
- Request account and data deletion
- Restrict location data collection when not using the app
To exercise these rights, please contact us:
📧 Email: lehoancdy@gmail.com
📞 Hotline: 0845695669
